Recover panel code after a failed update
Code recovery must preserve newer customer content and databases.
Before you begin
Saved transaction, verified recovery target and supported eligibility.
Use the controls offered by your installed version and account permissions. This guide describes the workflow; it does not grant additional access.
Follow the steps
- Read the failed operation's details.
- Check whether recovery already ran and which version is active.
- Use Recover panel code only when the page offers an eligible target.
- Inspect recovery/health records.
- Verify website, database and mail workloads separately.
Check the result
Compatible code is active with a recorded recovery result.
If something goes wrong
This is not an account restore. Never replace newer databases, website files, mail or DNS configuration as ordinary panel-code recovery.
Prepare useful details for support