← All documentationSearch guides

Verify a new installation

Use observable workload checks rather than treating service activity as complete verification.

  • Administrator
  • Intermediate
  • 1 min read
  • Reference: 101.18.15
  • Reviewed

Before you begin

Setup completed and a disposable hosting account for functional checks.

Use the controls offered by your installed version and account permissions. This guide describes the workflow; it does not grant additional access.

Follow the steps

  1. Open Panel Doctor and investigate failures without sharing private configuration.
  2. Check Server Health and Monitoring for fresh samples.
  3. Create a test hosting account and website; request a genuine PHP page.
  4. Create a database and mailbox within limits; check a database connection and inbound mail separately.
  5. Create a backup and inspect its result. Test restores separately from live customer data.

Check the result

Record the workflows exercised and their actual results.

If something goes wrong

Unavailable tenant metrics can mean there is no workload yet. Do not label missing measurements healthy or disable protections to clear warnings.

Prepare useful details for support