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Change or delete a mailbox

Mailbox credentials and data are separate from your panel login.

  • Hosting user
  • Beginner
  • 1 min read
  • Reference: 101.18.15
  • Reviewed

Before you begin

The intended mailbox and a backup before deletion.

Use the controls offered by your installed version and account permissions. This guide describes the workflow; it does not grant additional access.

Follow the steps

  1. Identify the full address in Email Accounts.
  2. Use Change password, then update mail clients.
  3. Use Repair only for a diagnosed mailbox issue.
  4. Export needed mail before deleting an address.
  5. Delete only the intended mailbox and inspect the result.

Check the result

The new password works or the intended deletion is recorded.

If something goes wrong

Deleting a mailbox can remove its messages. Changing the hosting-account password does not update every mailbox client.

Prepare useful details for support