Scan files and review quarantine
Review findings before restoring or deleting potentially harmful files.
Before you begin
Authorized scope and private backups.
Use the controls offered by your installed version and account permissions. This guide describes the workflow; it does not grant additional access.
Follow the steps
- Choose the allowed account/path in Malware Scanner.
- Start a scan and inspect completion and findings.
- Review each path and reason with the provider.
- Use supported quarantine/restore controls after understanding the file.
- Verify the application and address vulnerable code and credentials.
Check the result
Scan and selected file actions are recorded.
If something goes wrong
A clean scan is not proof of no compromise. Restoring a quarantined file can restore malicious behavior.
Prepare useful details for support