Report a problem without exposing secrets
Useful scoped evidence makes diagnosis easier without revealing credentials.
Before you begin
Version, workspace, action and a safe example.
Use the controls offered by your installed version and account permissions. This guide describes the workflow; it does not grant additional access.
Follow the steps
- Record the action, expected result and exact error.
- Include version, relevant hostname or non-secret job reference.
- Sanitize screenshots to remove keys, tokens and customer records.
- Contact the provider for hosting issues or EzePanel Support Center for product/billing issues.
- Keep replies together and confirm whether the proposed fix worked.
Check the result
Support can identify workflow and scope without a public secret.
If something goes wrong
Do not attach environment files, signing material, passwords or unrestricted production backups.
Prepare useful details for support