Inspect and retry queued mail
Retry delivery separately from rebuilding queue files.
Before you begin
Administrator access and a relevant queue ID or delivery error.
Use the controls offered by your installed version and account permissions. This guide describes the workflow; it does not grant additional access.
Follow the steps
- Review queued messages and failure reasons in Mail Queue.
- Identify affected destinations and deferred-delivery causes.
- Correct transport or DNS first.
- Use Flush queue for retry; use Requeue all only when transport changes justify rebuilding queue files.
- Inspect the next delivery result.
Check the result
The entry receives a real success result or new actionable error.
If something goes wrong
Do not delete a whole queue to clear a warning. It may contain customer business messages.
Prepare useful details for support