A clear structure for customer-data purposes.
This draft notice describes account identity, organization details, billing records, support communications and limited server-agent telemetry used to provide and protect the service.
This page provides a reviewable policy structure. It is not represented as approved legal advice or a final commercial agreement.
Account and commercial data
Name, email, organization, orders, invoices, subscription state and payment-provider references.
Operational data
Registered server identity, operating system, panel version, heartbeat, health measurements and installation status supplied by an enrolled agent.
Purpose and retention
Operate accounts, payments, support, security, licensing and legal records; retain records only as required for those purposes.
Customer rights
Request access, correction or eligible deletion through support; payment and legal records may be retained where required.
Review process
- Collect
Receive information supplied through the portal, support or enrolled server agent.
- Protect
Restrict access by role, encrypt sensitive configuration and avoid storing full PayPal payment credentials.
- Respond
Handle privacy requests through contact@ezead.com and verify the requester before changing account data.