A draft boundary for customer and operational data.
This draft describes customer-portal and enrolled-agent information used for identity, support, monitoring, security and future commercial functions.
This page provides a reviewable policy structure. It is not represented as approved legal advice or a final commercial agreement.
Roles
Customers control the personal data and hosted content placed on their servers; EzePanel controls portal account and commercial records needed to operate its service.
Processing instructions
Portal and agent processing follows configured product workflows, the customer’s use of the service and applicable legal obligations.
Security
Role-based access, constrained agent credentials, encrypted sensitive settings and audit history protect the SaaS operating boundary.
Deletion and return
Eligible portal data can be requested through support; legal, security and payment records may remain for required retention periods.
Review process
- Review
Identify data categories, server-agent scope and required commercial terms.
- Request
Contact EzePanel for a signed addendum or privacy question.
- Maintain
Review subprocessors and notify customers of material processing changes where required.