Terms of Service Version 1.0 Effective 2026-10-30T00:00:00+00:00 # EZEPANEL ## TERMS OF SERVICE **Effective date: October 30, 2026 · Version 1.0** ### 1. ACCEPTANCE These Terms of Service govern access to and use of EzePanel products, subscriptions and associated services provided by EzeAD Media Group Inc. By registering, purchasing a subscription or using EzePanel, Customers agree to these Terms. ### 2. ACCOUNT REGISTRATION Customers must provide accurate and current registration information. Customers are responsible for maintaining the confidentiality of account credentials and all activities conducted through their accounts. Customers must be legally capable of entering into a binding agreement. ### 3. SUBSCRIPTION SERVICES EzePanel provides subscription-based software and related functionality. Available products, subscription levels, features and pricing are described on the Company's website. The specific subscription purchased determines the Customer's permitted usage and available features. ### 4. BILLING AND PAYMENTS Subscription payments are processed through the payment methods displayed during checkout. Customers authorize recurring charges where automatic renewal is expressly disclosed and accepted. Prices and applicable taxes will be disclosed before purchase. The Company will not charge Customers for undisclosed subscription upgrades or additional services without appropriate authorization. ### 5. AUTOMATIC RENEWALS Where a subscription automatically renews, the renewal frequency, applicable price and cancellation conditions will be disclosed before purchase. Customers may cancel recurring subscriptions through the available account management facilities or by contacting the Company. Cancellation will prevent future renewals, subject to applicable law and the subscription terms. ### 6. CUSTOMER DATA Customers retain ownership of their own data, configurations, content and information uploaded or generated through their use of EzePanel. Customers grant EzeAD Media Group Inc. the limited rights necessary to process, store, transmit and otherwise handle such information to provide the contracted services. The Company will handle personal information in accordance with its Privacy Policy and applicable privacy legislation. ### 7. SECURITY The Company will implement reasonable administrative, technical and organizational safeguards appropriate to the services provided. No software or internet-connected service can guarantee absolute security. Customers are responsible for maintaining appropriate security on their own servers, networks and accounts. ### 8. SERVICE AVAILABILITY The Company will make commercially reasonable efforts to maintain EzePanel availability. Scheduled maintenance, security updates, network interruptions, third-party outages and unforeseen circumstances may affect service availability. Specific service-level commitments apply only where expressly included in a separate written agreement. ### 9. CUSTOMER SUPPORT Support availability and service channels are determined by the applicable subscription plan and published support arrangements. The Company may modify support procedures where reasonably necessary. ### 10. PROHIBITED ACTIVITIES Customers must not use EzePanel for: - Fraudulent or criminal activities. - Unauthorized system access. - Distribution of malicious software. - Spam or unlawful communications. - Copyright infringement. - Attacks against computer networks. - Activities that threaten the security or stability of EzePanel. ### 11. SUSPENSION The Company may suspend access where necessary to address security threats, material contractual breaches, unlawful activities or unpaid subscriptions. Where possible, Customers will receive notice and an opportunity to resolve the issue. ### 12. TERMINATION Customers may terminate subscriptions in accordance with the cancellation terms. The Company may terminate accounts for material breaches, fraudulent activity or other lawful grounds. Any applicable refunds, data access and deletion obligations will be handled according to the applicable policies and legislation. ### 13. LIMITATION OF LIABILITY To the extent permitted by applicable law, the Company will not be liable for indirect or consequential losses. The Company's aggregate liability will be subject to the limitations described in the EULA and applicable subscription agreement. Nothing in these Terms excludes rights or remedies that cannot legally be excluded. ### 14. CHANGES TO SERVICES The Company may modify or improve EzePanel to maintain security, compatibility, functionality and service quality. Material changes to paid services will be handled in accordance with applicable contractual and consumer protection requirements. ### 15. GOVERNING LAW These Terms are governed by the laws of New Brunswick and applicable federal Canadian laws, subject to mandatory laws applicable in the Customer's jurisdiction. ### 16. CONTACT EzeAD Media Group Inc. Website: [https://ezepanel.com](https://ezepanel.com) Legal inquiries: frank@ezead.com Copyright © 2026 EzeAD Media Group Inc. ### Company contact EzeAD Media Group Inc. Product: EzePanel 1921 Lakeview Rd Cambridge-Narrows, New Brunswick E4C 1N1 Canada Email: frank@ezead.com Phone: +1 604-476-7777 Website: https://ezepanel.com Contact form: https://ezepanel.com/contact/ Customer Support Center: https://app.ezepanel.com/portal/tickets © 2026 EzeAD Media Group Inc. All Rights Reserved.